CRM & Messaging
A ManyChat with your store’s CRM inside
Every conversation — WhatsApp, Instagram DM, Messenger, in-app chat — in one inbox, with ManyChat-style automations and your e-commerce order data next to every contact. Works on its own, no mobile app required.
€39/month · 5,000 contacts included, then +€10/month per 5,000 · WhatsApp messages at Meta cost, zero markup
Omnichannel inbox: WhatsApp, Instagram DM, Messenger and email in a single thread per customer
Comment-to-DM: keyword on a comment → automatic message within a second
E-commerce CRM: orders, total spend and last purchase next to every contact, on Shopify and WooCommerce
Automations: welcome message, comment-to-DM, post-purchase and win-back
Dynamic segments and segment campaigns: by channel and consent everywhere, by spend and last purchase wherever we read orders
GDPR consent per channel, recorded and revocable
Orders reach the CRM on Shopify and WooCommerce: those are the two platforms our connectors can read them from, so there every contact carries total spend, order count and last purchase, and the post-purchase and win-back automations have something to fire on. On PrestaShop, Magento and the generic connector the CRM connects just the same and does everything else — omnichannel inbox, comment-to-DM, contact records, tags, internal notes, campaigns and consent — but the customer card shows no purchase history. We write it here, before you pay.
On TikTok we offer automatic comment replies and analytics today: messaging APIs are not available in Europe and we never promise what does not exist.
Honest comparison
- ManyChat: $39/month for just 2,500 contacts, no e-commerce CRM
- WATI: from $49/month, WhatsApp only
- Respond.io: from $79/month, over $450 at medium volumes
Already using the OgniStore app?
Turn on the CRM as an add-on at €29/month from your dashboard: same contacts, same inbox, one click.
Start with the CRM and add the app whenever you want: same account, same connectors, same contacts. No migration.
App + CRM bundles →